Change Management Process – Cignus Games Ltd

1. Introduction

Change management is a critical process within Cignus Games Ltd to ensure that changes are implemented smoothly and efficiently, minimizing disruptions and maximizing benefits. This document outlines the structured change management process that will be followed to handle changes effectively.

2. Change Initiation and Request

• Changes can be initiated by identifying areas for improvement, resolving issues, or accommodating new requirements.
• Any team member can initiate a change by submitting a Change Request Form, including details such as change description, reason, impact assessment, and potential risks.

3. Change Evaluation and Analysis

• The Change Management Team reviews the change request to assess its feasibility, impact, and risks.
• A Change Impact Assessment is conducted to understand how the change will affect systems, processes, resources, and stakeholders.
• A Risk Assessment is performed to identify potential risks associated with the change and develop mitigation strategies.

4. Change Proposal and Approval

• Based on the evaluation, a Change Proposal is created, detailing the change’s scope, objectives, timeline, resource requirements, and expected benefits.
• The Change Proposal is reviewed by the Change Advisory Board (CAB) or relevant stakeholders for approval.
• The CAB evaluates the proposal’s impact and significance and approves, rejects, or requests modifications to the proposal.

5. Change Planning and Communication

• A Change Plan is developed, outlining the sequence of activities, responsibilities, timelines, and resources required for implementation.
• A Communication Plan is created to inform stakeholders about the upcoming change, its rationale, and the anticipated benefits.

6. Change Implementation

• If applicable, the change is tested in a controlled environment to ensure it works as expected and does not disrupt existing systems or processes.
• The change is implemented, considering necessary training, support, and coordination with relevant teams.

7. Monitoring and Review

• The implemented change is closely monitored to ensure it is functioning as intended and meeting its objectives.
• Regular checkpoints are established to gather feedback and address any issues or concerns that may arise during implementation.

8. Post-Implementation Review

• A post-implementation review is conducted to assess the success of the change, identify any unexpected issues, and capture lessons learned.
• The review outcomes are documented and shared with the team to incorporate improvements in future change initiatives.

9. Continuous Improvement

• Insights gained from the change management process are used to refine processes, enhance resource allocation, and improve the overall change management process.
• Feedback from stakeholders is actively incorporated to streamline future change efforts.

10. Documentation and Reporting

• All change-related documentation, including proposals, plans, reviews, and outcomes, is stored for future reference.
• Regular reports are generated to track changes, their impact, and the effectiveness of the change management process.

By following this structured change management process, Cignus Games Ltd aims to ensure that changes are executed efficiently, minimizing risks, disruptions, and maximizing the positive impact on the organization’s operations and projects.

Approved by: Luke Lawrence Director 8/15/2023

Reviewed by: Shammi seth Director 8/15/223

Version:1 Date of Last Update: 8/15/2023